Return & Refund Policy

We offer return/ refund only in following cases:

  1. • You received a wrong shipment
  2. • You received a damaged product
  3. • You received an expired product

The Product must be returned within 7 days from the date of delivery.

Once we receive the return product and verify the condition we will refund the process in 2 - 3 days.

In any of the above case, please raise a return/ refund request within 3 to 5 days from the date of delivery. To raise a return / refund request in such cases, please drop us an email at info@ourxline.com